Training Program Coordinator
New
Based in BrazilFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Data AnalysisMicrosoft ExcelA/B testing
Requirements
- Experience in program coordination, digital operations, product support, learning platforms, or similar analytical roles.
- Strong proficiency in data analysis and Excel, with the ability to interpret user behavior and engagement trends.
- Experience with digital adoption platforms such as Pendo, WalkMe, or Gainsight PX is highly desirable.
- Familiarity with A/B testing methodologies and experimental design principles.
- Strong organizational skills with the ability to manage multiple workflows, deadlines, and stakeholders in a remote environment.
- Excellent communication skills, with the ability to translate technical and product updates into clear user-facing messaging.
- Proactive, self-driven mindset with the ability to work independently and prioritize effectively.
- Analytical and detail-oriented approach, with strong problem-solving capabilities.
- Interest or familiarity with enterprise learning platforms or digital training ecosystems is a plus.
Responsibilities
- Execute and manage in-platform digital adoption initiatives, including user guides, announcements, and targeted messaging using digital adoption tools.
- Support the implementation of product and learning program updates by coordinating with product management and ensuring timely communication to users.
- Monitor user engagement and learning platform performance, building and maintaining dashboards to track KPIs and adoption metrics.
- Design, coordinate, and analyze A/B testing experiments to evaluate messaging, workflows, and engagement strategies.
- Act as the operational coordinator for training programs, ensuring deadlines are met and all stakeholders remain aligned and informed.
- Serve as a key liaison between product, marketing, and technical teams, supporting clear communication and structured reporting.
- Produce regular status updates and reports on program execution, user engagement, and experiment outcomes.
- Ensure accurate data tagging and tracking within the platform to support analytics and user behavior insights.
View Full Description & ApplyYou'll be redirected to the employer's site
