Operations Coordinator
Brazil, aligned with U.S. business hoursFull-TimeMiddle
Salary1,100 - 1,500 USD per month
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Job Details
- Languages
- English
- Experience
- 1–3+ years
- Required Skills
- Project ManagementData AnalysisOperations ManagementCRMAsana
Requirements
- 1–3+ years of experience in operations, coordination, account management, or similar roles in fast-paced environments.
- Strong English communication skills (C1/C2 level, written and spoken).
- Experience managing or coordinating multi-location, multi-account, or franchise-style operations.
- Proficiency with operational and project management tools such as ClickUp, Asana, Monday.com, or similar platforms.
- Ability to quickly learn and manage multiple systems including POS, inventory, LMS, and delivery platforms.
- Strong organizational skills with high attention to detail and ability to manage multiple workflows simultaneously.
- Excellent written communication skills for cross-team coordination and reporting.
- Proactive problem-solving mindset with the ability to identify issues and propose improvements.
Responsibilities
- Manage and maintain core operational systems including POS, LMS, delivery platforms, CRM tools, and project management software, ensuring data accuracy and workflow consistency across all locations.
- Oversee daily operational inputs from multiple franchise locations, reviewing checklists, identifying issues, and escalating operational risks in real time.
- Monitor inventory submissions and operational data integrity, proactively identifying inconsistencies and ensuring timely follow-up with relevant stakeholders.
- Develop, update, and maintain Standard Operating Procedures (SOPs) in collaboration with operations leadership to support scalable and consistent execution.
- Consolidate and structure employee feedback, reporting outputs, and operational data into clear, actionable weekly reports for leadership review.
- Support CEO and leadership team with administrative coordination, including calendar management, inbox organization, meeting notes, and task tracking.
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