Senior Client Manager
New
USFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Microsoft OfficeComplianceClient relationship managementCRM
Requirements
- 5+ years of experience in employee benefits, client management, insurance brokerage, or related consulting
- Strong knowledge of employee benefits plans, insurance operations, and regulatory/compliance frameworks
- Experience working with CRM systems, HR portals, and agency management platforms
- Strong Microsoft Office proficiency
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication skills
- Proven problem-solving skills
- Strong interpersonal skills
- Life & Health license preferred
Responsibilities
- Serve as the primary day-to-day contact for assigned clients
- Coordinate open enrollment activities
- Support compliance and regulatory processes
- Manage client data and documentation within CRM and agency systems
- Resolve client issues related to billing, eligibility, enrollment, and claims
- Partner with Client Executives, producers, and internal teams to deliver coordinated service plans
- Monitor ongoing client needs
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