Logistics Coordinator
New
Philippines - RemoteFull-Time
Salary not disclosed
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Job Details
Requirements
- Strong attention to detail and showcases proactiveness.
- Ability to multitask and prioritize.
- Excellent written and verbal communication skills both internal and customer facing.
- Experience with scheduling tasks a plus, but not required.
- Experience with Quote & Book tasks a plus, but not required.
- Able to quickly assess and resolve issues.
- Continuous Improvement mindset.
Responsibilities
- Proactively communicate with customers on the status of their shipments and when issues arise.
- Work cross functionally with other departments to ensure loads are meeting OTP and OTD KPI’s.
- Handle quote & book tasks as required by the subset of customers assigned.
- Direct scheduling / rescheduling of appts as needed.
- Perform scorecard audits - ensure both external and internal metrics are aligned.
- Process accessorials in a timely manner.
- Assist with fixing RPM/FSC discrepancies for billing
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