IT Support Intern
New
B
Binance.USCrypto platform
U.S. remote locationsFull-TimeEntry
Salary30 USD per hour
Apply NowOpens the employer's application page
Job Details
- Required Skills
- NetworkingGoogle WorkspaceSlack
Requirements
- Working towards or recently completed a degree in Computer Science, Information Systems, or a related field, or equivalent experience.
- Experience with MacOS and Chromebooks.
- Familiarity with Okta, Slack, and Google Workspace.
- Understanding of operating systems, networking, enterprise productivity tools, and identity management.
- Ability to troubleshoot and resolve technical issues effectively.
- Excellent communication and collaboration skills to work with both technical and non-technical teams.
- Proven ability to manage tasks meticulously and ensure accuracy.
Responsibilities
- Troubleshoot operating systems and software applications across the organization.
- Respond to and resolve trouble tickets in a timely manner.
- Apply patches, updates, and security configurations to systems.
- Manage user accounts and permissions, primarily through Okta
- Configure and manage mobile devices using an MDM platform.
- Administer and maintain Okta for user lifecycle management, authentication, and authorization.
- Configure and customize Slack for team communication and integrate it with other tools.
- Manage resources and services within enterprise productivity suites such as Google.
- Jira Service Management for ticketing.
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