Health Records & Care Navigation Consultant

New
Source API remote eligibility restrictions: United StatesPart-TimeMiddle
Salary65 - 95 USD per hour
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Job Details

Experience
3+ years

Requirements

  • 3+ years of experience as an RN, patient advocate, medical assistant, care coordinator, or similar health-literate professional
  • Experience with insurance appeals, payer navigation, lab result review, medication management, or medical documentation review
  • Familiarity with patient portal systems such as MyChart or FollowMyHealth
  • Comfort preparing medical timelines, pre-visit briefs, appeal letters, symptom logs, and care coordination notes
  • Strong written communication skills
  • Ability to follow structured instructions and produce evidence-based work
  • Degree or professional background in nursing, healthcare administration, public health, or health information management

Responsibilities

  • Review health administration scenarios involving medical timelines, appointment preparation, care history, visit summaries, and required documentation
  • Organize medical events, visit details, symptoms, treatments, and follow-up items into structured timelines
  • Support preparation or review of pre-appointment briefs based on provided source materials
  • Identify missing documentation, clinical details, care coordination needs, and next steps
  • Review medication schedules, lab summaries, symptom logs, and patient portal materials
  • Evaluate health documentation against reference ranges, medication rules, and source materials
  • Prepare written explanations for health documentation decisions
  • Review insurance appeals, payer documentation, and administrative health records
  • Evaluate appeal letters and approval or denial criteria based on provided materials
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65 - 95 USD per hour
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