Behavioral Health Care Coordinator / Scheduler
New
E
Ennoble CareHealthcare
Location: RemoteFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- Minimum 1 year
- Required Skills
- Customer serviceMicrosoft OfficeTime ManagementData entry
Requirements
- High school diploma or equivalent.
- Minimum 1 year of scheduling, care coordination, healthcare administration, or customer service experience.
- Strong organizational and time management skills.
- Excellent verbal and written communication abilities.
- Proficiency with Microsoft Office.
- Experience with electronic health record (EHR) systems.
- Ability to manage multiple priorities in a fast-paced environment.
Responsibilities
- Schedule initial and follow-up appointments for Behavioral Health Care Managers (BHCMs).
- Coordinate appointments between patients, BHCMs, primary care providers, and psychiatric consultants.
- Manage BHCM calendars and optimize scheduling efficiency.
- Reschedule missed appointments and conduct outreach for no-show patients.
- Conduct outreach calls to introduce patients to the Collaborative Care program.
- Document all patient interactions and outreach attempts.
- Track referrals and ensure timely patient assignments.
- Generate reports related to scheduling, outreach, and engagement metrics.
View Full Description & ApplyYou'll be redirected to the employer's site
