Senior Product Manager
Candidates are welcome to work remotely from the states of AZ, CO, DC, IL, MD, TX, and VA... We may consider remote candidates in CA, FL, MA, NY, OR, WA, and WIFull-TimeSenior
Salary151,000 - 189,000 USD per year
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Job Details
- Experience
- 5+ years in product management (or related roles)
- Required Skills
- Data AnalysisProduct ManagementA/B testingBigQueryLooker
Requirements
- 5+ years in product management (or related roles), with a focus on agent-facing products and/or Sales & Operations enablement.
- Hands-on with data tools like Looker and BigQuery.
- Experience setting test metrics and reading results.
- Strong understanding of operational UX and workflow efficiency.
- Strong partnership skills with Design, Research, Engineering, and business stakeholders.
- Familiarity with AI/ML systems and API integrations.
- Skilled at building roadmaps that solve business needs.
- Adept at driving alignment through both verbal and written communication.
- Bachelor's degree in a relevant field.
Responsibilities
- Own and evolve Caribou’s agent-facing tooling experiences, from discovery to launch to iteration.
- Drive bottom of funnel conversion and agent efficiency by improving agent workflows and introducing AI and automation for Sales & Operations.
- Partner with Design and Engineering to deliver high-quality, intuitive user experiences for internal users.
- Use data and experimentation to drive decisions, size impact, and optimize key user flows.
- Translate both customer and agent insights into product decisions via lightweight research, interviews, and usability tests.
- Partner with Analytics and Sales & Operations to size opportunities and validate outcomes.
- Balance speed and quality by prioritizing scope while maintaining design and performance excellence.
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