Product Delivery Transition Analyst - SAP
Remote position based in BrazilFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Portuguese, English
- Required Skills
- AgileSAPSCRUMJira
Requirements
- Experience supporting SAP environments, ideally with exposure to Brazil or LATAM tax and regulatory processes.
- Strong understanding of SAP support models, AMS, L4 support, or product delivery environments.
- Knowledge of Brazil Tax Reform topics such as IBS, CBS, and related regulatory changes.
- Experience in knowledge transfer, transition management, or cross-team coordination roles.
- Ability to create clear technical documentation, workflows, and support materials.
- Strong analytical, troubleshooting, and problem-solving skills.
- Familiarity with Agile/Scrum methodologies and tools like JIRA is a plus.
- SAP configuration, functional analysis, or debugging knowledge is an advantage.
- Fluent in Portuguese and English (written and spoken).
- Strong communication, organization, and stakeholder management skills in global virtual teams.
Responsibilities
- Coordinate and facilitate knowledge transfer between product delivery, support, AMS, and professional services teams.
- Ensure operational readiness for post-transition support, including L4, AMS, and client-facing teams.
- Develop and maintain technical and functional documentation, including support guides and process flows.
- Support hypercare activities and post-go-live stabilization, ensuring rapid issue resolution.
- Lead triage and coordination of incidents during pre- and post-production phases.
- Assist in troubleshooting SAP Brazil Tax Reform-related issues and provide functional guidance.
- Support Agile Scrum teams through validation, documentation, and transition planning activities.
- Identify opportunities to improve transition processes and strengthen long-term support models.
View Full Description & ApplyYou'll be redirected to the employer's site
