Senior Technical Product Manager (Practice Nexus)

New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
8+ years
Required Skills
SQLAgileProduct ManagementSCRUMData modelingSaaS

Requirements

  • 8+ years of product management experience in SaaS, technology, or technology-enabled services, with strong exposure to platform or internal tools.
  • Proven experience owning complex systems such as admin consoles, configuration platforms, or workflow-heavy internal products end-to-end.
  • Strong understanding of Agile/Scrum methodologies and close collaboration with engineering teams.
  • Ability to quickly ramp on new domains and manage multiple product areas with competing priorities.
  • Strong analytical skills with experience using product metrics, operational data, and user research to guide decisions.
  • Excellent communication skills with the ability to simplify complex technical and operational concepts for diverse audiences.
  • Experience in healthcare technology, digital health, or healthcare services strongly preferred.
  • Familiarity with healthcare workflows such as practice operations, provider configuration, or enrollment processes is a plus.
  • Technical fluency with data systems; experience with SQL, analytics tools, or healthcare data models is an advantage.
  • Proven ability to lead cross-functional initiatives and drive alignment across multiple stakeholders without direct authority.

Responsibilities

  • Own the vision, roadmap, and execution for Practice Nexus and the MyPractice platform, including configuration, enrollment, program enablement, and EHR overlay workflows.
  • Lead the end-to-end product strategy for the Cloud Couch initiative, ensuring seamless integration between support systems, internal platforms, and user workflows.
  • Partner with stakeholders across engineering, implementation, support, analytics, and operations to define problem spaces, success metrics, and solution direction.
  • Translate complex workflows into structured product requirements, including user stories, MVP definitions, and measurable outcomes.
  • Drive roadmap planning and prioritization, balancing short-term delivery needs with long-term platform scalability and technical health.
  • Define and monitor product and operational metrics in collaboration with analytics teams to guide continuous improvement.
  • Ensure high-quality product delivery through effective QA coordination, release planning, and change management practices.
  • Facilitate cross-functional alignment through structured communication, decision-making forums, and ongoing stakeholder engagement.
  • Support data-informed experimentation and workflow optimization across internal and external user experiences.
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