Director of Delivery, Commerce
New
CanadaFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 10+ years
- Required Skills
- Project ManagementAgileSoftware ArchitectureStakeholder management
Requirements
- 10+ years of experience in project delivery, product management, or software engineering, with strong eCommerce exposure
- Deep expertise in Shopify Plus, including integrations, custom development, and enterprise migrations
- Proven ability to lead cross-functional teams and manage large-scale, multi-stream delivery portfolios
- Strong understanding of software architecture, SDLC, and Agile methodologies (Scrum, Kanban, or hybrid)
- Experience with ERP, OMS, CMS, and third-party system integrations (e.g., NetSuite, Sanity, Manhattan)
- Excellent stakeholder management skills with experience engaging executive-level clients
- Strong leadership, mentoring, and organizational capabilities in fast-paced consulting or agency environments
- Ability to balance strategic oversight with hands-on problem-solving when needed
- Exceptional communication skills for both technical and business audiences
Responsibilities
- Own and manage the full delivery lifecycle for Shopify-based commerce projects, ensuring quality, scalability, and timely execution
- Lead and mentor multidisciplinary teams, including technical architects and product owners, fostering accountability and high performance
- Oversee project planning, budgeting, resource allocation, and risk mitigation across multiple client engagements
- Guide enterprise-level Shopify implementations, platform migrations, and system integrations (ERP, OMS, CMS)
- Act as a strategic advisor to clients, building strong relationships with senior and executive stakeholders
- Drive continuous improvement of delivery processes, Agile practices, and operational frameworks
- Ensure alignment between technical solutions and client business objectives while resolving escalations effectively
- Support governance, reporting, and performance tracking across all delivery pipelines
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