Health Services Manager
New
H
Hinge HealthDigital Health
Remote USFull-TimeManager
Salary70,680 - 128,340 USD per year
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Job Details
- Experience
- 2+ years
- Required Skills
- Operations ManagementRelationship management
Requirements
- 2+ years of experience in health plan partnerships, payer strategy, digital health, healthcare consulting, or a related field.
- Working understanding of U.S. health plan structures, including ASO vs. fully insured models and major lines of business (e.g., Medicare Advantage).
- Experience supporting complex, cross-functional projects in fast-paced environments.
- Strong written and verbal communication skills.
- Ability to travel up to 20%.
Responsibilities
- Serve as primary point of contact for assigned health plan partnerships.
- Build and maintain relationships with partner stakeholders across sales, product, marketing, and clinical teams.
- Coordinate partnership operations including meetings, agendas, and follow-ups.
- Manage partner inquiries with urgency and cross-functional coordination.
- Monitor partner organizational structures, priorities, risks, and friction points.
- Develop action plans, milestones, and timelines for partnership strategy.
- Build and maintain trackers, dashboards, and project plans for visibility.
- Prepare operational and performance updates.
- Track risks, issues, and escalations to resolution.
- Identify and document operational improvement opportunities and SOPs.
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