- Deliver time-bound, goal-driven, impactful coaching through a series of video visits focused on behavior change, habit formation, and lifestyle adjustments.
- Supplement video visits with personalized, goal-oriented in-app messaging to reinforce progress.
- Leverage technology platform to make strategic, effective coaching decisions that drive health goal attainment.
- Collaborate within the care team to ensure a coordinated member experience and respond to clinician referrals.
- Complete all required processes and updates in the member journey, including video visit notes and clinical escalations.
- Build strong relationships and rapport with members, helping them stay accountable to their goals.