Intake Client Specialist
New
Employees must be located in Iowa, Monday-Friday 8:00am-5:00pmFull-TimeEntry
Salary17 USD per hour
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Job Details
- Required Skills
- Problem SolvingMicrosoft OfficeData entryCRM
Requirements
- High school diploma or equivalent
- Basic Microsoft Office skills
- Previous Data Entry skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to problem solve issues in a timely manner
- Ability to navigate multiple computer systems, applications, and utilize search tools
- Strong verbal, written, and interpersonal communication skills
- Must have a wired internet connection using an ethernet port (Cable/Fiber)
Responsibilities
- Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed
- Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls
- Troubleshoot and resolve account issues as required
- Coordinate with internal business partners including Logistics, Customer Care, Billing, and Compliance
- Assist other departments for Intake-related inquiries
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