Systems Support & Data Operations Administrator
New
T
TwilioCloud Communications
Remote - IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years of experience as a Salesforce Administrator
- Required Skills
- Data Analysis
Requirements
- 3+ years of experience as a Salesforce Administrator (Sales Cloud)
- Active Salesforce Administrator certification (ADM-201)
- Demonstrable experience executing data quality analysis within complex, federated system architectures
- Experience in Sales Operations support
- Understanding of data providers like ZoomInfo
- Ability to evaluate data risks and troubleshoot integrated system issues
Responsibilities
- Manage user setup, roles, profiles, permissions, and security settings.
- Monitor system usage and adoption to recommend improvements.
- Perform data audits and investigations to enhance firmographic information.
- Monitor and manage Salesforce case queues to meet SLAs.
- Oversee synchronization of Salesforce data with ERP/Billing systems.
- Document data requirements, strategy, and rules for legacy and new environments.
- Partner with Sales Ops, Finance, and IT to drive automation advances.
- Support UAT and deployments while developing training materials.
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