Systems Support & Data Operations Administrator
New
This role will be remote, and based in India.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Data AnalysisTroubleshooting
Requirements
- 3+ years of experience as a Salesforce Administrator (Sales Cloud).
- Active Salesforce Administrator certification (ADM-201).
- Demonstrable experience executing data quality analysis within complex, federated system architectures.
- Experience in Sales Operations support.
- Basic understanding of data providers like ZoomInfo.
- Ability to evaluate data risks and troubleshoot integrated system issues.
Responsibilities
- Manage user setup, roles, profiles, permissions, and security settings.
- Maintain page layouts, workflows, validation rules, and approval processes.
- Perform data audits and investigations across systems.
- Monitor and manage Salesforce case queues to meet SLAs.
- Oversee the synchronization of Salesforce data with ERP/Billing systems.
- Provide documentation for implementation changes to data quality standards.
- Partner with Sales Ops, Finance, IT, and Business Stakeholders to drive automation.
- Support UAT and deployments while developing training materials.
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