Atlassian Support Consultant
New
Source API remote eligibility restrictions: PortugalFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, German
- Experience
- 2 years
- Required Skills
- JiraTechnical supportConfluence
Requirements
- At least 2 years of hands-on experience with Atlassian products
- Proficiency with Jira Software, Jira Service Management, and Confluence
- Deep knowledge of Jira configuration (workflows, permissions, notifications)
- Experience working with ticketing systems
- Strong analytical and problem-solving skills
- Customer-focused mindset
- Excellent English communication skills
- Good working knowledge of English
Responsibilities
- Provide technical support for Atlassian product suite
- Configure Jira workflows, permission schemes, and notification schemes
- Manage technical support tickets effectively
- Consult with clients on Atlassian best practices
- Problem-solve technical issues within customer environments
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