Associate, Business Operations - Product Management
CanadaFull-TimeMiddle
Salary110,000 - 140,000 USD per year
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Job Details
- Experience
- 2–3 years
- Required Skills
- Product ManagementBusiness OperationsData analyticsA/B testing
Requirements
- 2–3 years of experience in management consulting, product management, or business/product operations roles
- Strong analytical and structured problem-solving skills with the ability to break down complex systems and workflows
- Experience working with data to validate hypotheses and support decision-making
- Strong understanding of user experience and product thinking, with the ability to evaluate product flows critically
- Excellent communication skills with the ability to synthesize insights clearly and concisely
- Comfort working in fast-paced, ambiguous environments with shifting priorities
- Strong collaboration skills and ability to work cross-functionally with engineering, design, and marketing teams
Responsibilities
- Conduct structured product and funnel analyses to map user journeys and identify key friction points across acquisition and conversion flows
- Monitor and synthesize user feedback from support channels, reviews, and research into clear, actionable insights for product teams
- Support bug triage and coordinate issue resolution with engineering teams to ensure timely prioritization and fixes
- Partner with product, design, and engineering teams to support the delivery of product initiatives and feature launches
- Contribute to A/B testing, experiment design, and performance analysis to improve product and funnel outcomes
- Translate ambiguous business and user problems into structured hypotheses, requirements, and actionable recommendations
- Coordinate cross-functionally, including collaboration with distributed engineering teams, to ensure smooth execution
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