Growth Product Manager - Loyalty
USAFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 4+ years
- Required Skills
- Product ManagementCRMData analyticsA/B testing
Requirements
- 4+ years in Product roles, ideally in e-commerce.
- Proven expertise in loyalty and subscription management.
- Experience building, optimizing, and scaling subscription programs.
- Customer retention strategist experience.
- Skilled in analytics and data interpretation.
- Background in CRO, A/B testing, user segmentation, and targeted campaigns.
- Experience guiding cross-functional teams and managing complex projects.
- Proficiency in CRM, marketing automation, and customer data platforms.
Responsibilities
- Lead and inspire the loyalty and subscription team, setting vision and strategy.
- Define strategic roadmaps that integrate marketing, product, and customer experience.
- Drive cross-functional collaboration with marketing, finance, product, and customer service.
- Develop and refine subscription products, ensuring usability and competitive differentiation.
- Leverage customer data and insights to innovate and validate new subscription models.
- Own KPIs and analytics, reporting on subscription health.
- Champion exceptional customer experiences through personalized engagement.
- Streamline processes and systems for scalable subscription management.
- Build and grow a high-performance team.
- Prioritize and execute key initiatives, managing OKRs and budgets.
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