Seasonal Customer Support Representative

New
This role is specifically open to candidates in the Philippines.TemporaryEntry
Salary not disclosed
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Job Details

Languages
English
Required Skills
Problem SolvingCustomer support

Requirements

  • Prior customer support experience
  • Excellent verbal and written communications skills in English
  • Strong score on an English proficiency test
  • A high level of empathy and emotional intelligence
  • Top-notch problem solving skills
  • Adaptability and a growth-learning mindset
  • Able and willing to work full-time on any shift
  • Available to work Saturday or Sunday

Responsibilities

  • Handle customer inquiries via live chat, email, and/or phone to answer their questions and provide solutions
  • Provide accurate information to customers by using a variety of digital tools
  • Share suggestions for customer experience improvements with your team and client
  • Work to meet and exceed productivity and quality goals
  • Represent Flight to our clients in a professional and friendly manner
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