Relationship Manager
New
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Mandarin
- Experience
- Minimum 2 years
- Required Skills
- Account ManagementRelationship management
Requirements
- Minimum 2 years of experience in Web3, crypto, fintech, or financial services environments
- Strong understanding of crypto exchanges, wallets, custody solutions, DeFi, or related digital asset products
- Proven experience in client acquisition, relationship management, or account management with high-value clients
- Solid understanding of financial markets, derivatives, and risk-return concepts
- Strong communication, negotiation, and stakeholder management skills
- KPI-driven mindset with the ability to work in a performance-oriented environment
- Ability to work in high-pressure settings with frequent travel and client engagement requirements
- Strong self-motivation, resilience, and ability to operate in uncertain and fast-changing environments
- Bachelor’s degree in Finance, Economics, Business, Mathematics, or related fields preferred
- Ability to work fluently in English; Mandarin proficiency is an advantage
Responsibilities
- Identify, acquire, and expand relationships with high-value clients through multiple channels including events, referrals, communities, and direct outreach
- Build and maintain strong long-term client relationships, conducting regular reviews to understand trading behavior, capital allocation, and product needs
- Own key performance indicators such as trading volume, assets under management, and revenue contribution for assigned client portfolios
- Provide expert consultation on crypto and financial products including spot, derivatives, options, structured products, and yield solutions
- Collaborate with product and operations teams to design customized solutions addressing client needs and pain points
- Monitor industry trends, competitor activity, and emerging product innovations to deliver actionable insights to clients and internal teams
- Maintain a structured pipeline of prospects and ensure consistent follow-up and conversion tracking
- Contribute market intelligence and client feedback to support strategic decision-making and product improvement
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