Salesforce Administrator
New
E
E SourceUtility Industry
Remote, East/CentralFull-TimeMiddle
Salary85,000 - 100,000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- Business AnalysisCross-functional collaboration
Requirements
- 3+ years of hands-on Salesforce administration experience (Sales Cloud)
- Demonstrated experience supporting end users, managing a ticket queue, and resolving day-to-day platform issues
- Proven ability to build and maintain reports, dashboards, workflows, validation rules, and automations
- Strong attention to detail and a commitment to data quality and process rigor
- Comfortable operating cross-functionally with sales, marketing, finance, and delivery stakeholders
- Salesforce Administrator certification (ADM-201) preferred
- Bachelor’s degree in Business, Information Systems, or a related field preferred
Responsibilities
- Own day-to-day administration of Salesforce, including users, profiles, permissions, roles, page layouts, fields, validation rules, workflows, and automations
- Serve as the primary point of contact for Salesforce user support; triage and resolve incoming requests through a ticket queue
- Build and refine reports and dashboards for forecasting, pipeline health, territory performance, activity tracking, and renewal risk
- Maintain data integrity and hygiene across accounts, contacts, opportunities, subscriptions, and renewals
- Document standard processes, field definitions, and workflows
- Partner with sales, marketing, finance, and delivery teams to translate business needs into practical Salesforce solutions
- Support integrations between Salesforce and connected tools
- Deliver training, office hours, and enablement materials
- Identify gaps, friction, and inefficiencies in the platform
- Work on ad hoc projects and strategic initiatives
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