Casino Manager
New
D
Duel.comIGaming
United KingdomFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- Risk Management
Requirements
- Hands-on casino backoffice experience — SoftGamings, EveryMatrix, Pragmatic Hub, or similar
- Direct experience with RTP configs, promo mechanics, withdrawals, and stuck payments
- Comfortable with crypto payments and tools
- Startup or lean iGaming experience
- High attention to detail, ownership mindset, no hand-holding required
Responsibilities
- Run day-to-day casino operations end-to-end
- Oversee game launches, RTP configs, limits, and availability
- Monitor performance — GGR, hold, player behaviour, anomalies
- Own payments and withdrawals — smooth processing, fast resolution
- Work risk and fraud tools to catch abuse, exploitation, and suspicious activity
- Manage player escalations, disputes, and edge cases
- Keep promotions implemented correctly and performing as intended
- Be the main point of contact with platform providers and key vendors
- Write the SOPs, maintain the controls, plug the revenue leaks
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