Medical Assistant
New
United States, Monday–Friday | 2:00 PM – 7:00 PM CSTPart-TimeEntry
Salary16 - 18 USD per hour
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Job Details
- Required Skills
- EHRHIPAA
Requirements
- Medical Assistant certification or equivalent healthcare experience
- Prior experience in a medical office, primary care, or care coordination setting
- Prior call center experience
- Familiarity with Epic, NextGen, or similar EHR systems
- Experience working with Medicare populations
- Comfort making 50–80 patient calls per shift
- Strong phone presence and ability to engage Medicare-aged patients
- Excellent multitasking and documentation skills
- Professionalism and resilience when handling objections
Responsibilities
- Conduct high-volume outbound and inbound patient calls during scheduled shift
- Schedule Annual Wellness Visits and care management appointments
- Provide professional patient education regarding preventive services
- Meet daily outreach and scheduling performance targets
- Perform medication reconciliation with patients
- Update medical histories, allergies, and preventive care gaps
- Collect and document patient-reported vitals when applicable
- Prepare charts for provider review
- Ensure accurate documentation within the EHR
- Support care coordination and follow-up activities
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