- Train new hires on Company policy, procedure, and clinical protocols.
- Act as first-line resource for employee questions.
- Contribute to clinical knowledgebase and training resources.
- Liaise with Medical Group Management regarding staff concerns and propose solutions.
- Act as spokesperson for the team to propose platform enhancements.
- Ensure proper coding & documentation of patient billable transactions.
- Provide complex case coordination.
- Manage patient panels across the team.
- Develop, implement, and enforce policy & procedure.
- Ensure compliance with healthcare regulations and medical laws.
DocumentationTeam management