Medical Virtual Assistant
New
United States, U.S. Eastern Time business hoursFull-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- HIPAA
Requirements
- Experience in medical administration in PT/OT/SLP or behavioral health
- Strong understanding of insurance verification, authorizations, and claims follow-up
- Proficiency with healthcare software and insurance portals
- Excellent communication skills (written and verbal)
- High attention to detail
- Ability to manage multiple priorities
- Reliable internet connection
- Quiet, professional remote workspace
- Proven experience with insurance benefits verification
- Proven experience obtaining and managing prior authorizations
- Proven experience following up on insurance denials and claim issues
- Strong phone skills
Responsibilities
- Respond to patient inquiries via phone and email
- Maintain accurate patient records in compliance with HIPAA regulations
- Ensure patient privacy and confidentiality
- Assist in pre-visit organization and paperwork
- Verify patient insurance coverage
- Obtain pre-authorizations for procedures
- Liaise with insurance providers to clarify coverage
- Track and follow up on pending claims and denials
- Resolve billing discrepancies
- Coordinate with in-house teams to ensure scheduling and billing accuracy
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