Junior Support Manager
New
United States, 10 am to 10 pm (GMT+3)Full-TimeJunior
Salary not disclosed
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Job Details
- Languages
- English, Russian
- Required Skills
- JiraRESTful APIsTechnical support
Requirements
- B2+ level of English
- B2+ level of Russian
- Experience in support of helpdesk systems (desirable)
- Higher or incomplete higher education or technical education (advantage)
- Technical support experience (second line) (nice to have)
Responsibilities
- Process requests from clients in Jira helpdesk system
- Maintain performance of the gaming infrastructure
- Interact with associated departments and partners’ helpdesk systems
- Work on a schedule 2/2/3 from 10 am to 10 pm (GMT+3)
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