Oncology Patient Scheduler 3
New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- Minimum 3 years of relevant experience
- Required Skills
- Data entryQuality Assurance
Requirements
- High School diploma or equivalent.
- Minimum 3 years of relevant experience.
- Skill in completing assignments accurately and with attention to detail.
- Ability to lead, motivate, develop and train others.
- Ability to recognize, analyze, and solve problems.
- Strong oral and written communication skills.
- Ability to work independently and/or in a collaborative environment.
- Ability to process and handle confidential information.
Responsibilities
- Oversees scheduling workflow of all departmental patient schedulers.
- Provides daily pending orders and scheduling reports to Manager.
- Triages diagnostic technologist worklist schedule on a daily basis.
- Monitors phone volumes and agent quality assurance using EGAIN system.
- Performs weekly quality assurance checks on calls.
- Assists Supervisor with implementation of new scheduling procedures.
- Provides leadership, education, and orientation to new scheduling staff.
- Assists with employee performance evaluations.
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