Head of Partner Experience
New
S
Social Discovery GroupSocial Discovery
Serbia, worldwideFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Russian
- Required Skills
- Data AnalysisProduct Management
Requirements
- Proven experience leading products, business domains, or platform initiatives within marketplaces, aggregators, or platform businesses.
- Strong experience working with supply-side ecosystems, partner networks, seller/provider experience, or B2B-side marketplace operations.
- Experience building tools and systems for partners, sellers, service providers, creators, drivers, couriers, merchants, or other ecosystem participants.
- Deep understanding of how to manage supply quality at scale through product systems rather than manual operations.
- Experience with performance systems, ranking models, quality frameworks, incentive mechanisms, reputation systems, or partner scoring models.
- Strong product leadership combined with a solid understanding of operational processes and execution.
- Experience driving adoption of internal tools and platform capabilities through operational teams and workflows.
- Strong analytical skills and a data-driven approach to decision-making.
- Ability to work effectively in complex cross-functional environments and align multiple stakeholders around common goals.
- Experience translating operational challenges into scalable product solutions.
- Ability to balance strategic thinking with hands-on execution and roadmap ownership.
- Fluent Russian.
Responsibilities
- Define and execute the strategy for the Partner / Supply Experience domain across the platform.
- Build and evolve the product ecosystem for partners, including dashboards, performance systems, ratings, statuses, quality systems, incentive mechanisms, and adtech tooling.
- Make the supply-side ecosystem more transparent, scalable, efficient, and data-driven.
- Improve partner quality and performance through product systems, analytics, and operational workflows.
- Drive adoption of internal platform tools and partner-facing products.
- Work closely with relevant teams to scale product initiatives and transform manual processes into sustainable platform solutions.
- Identify supply-side growth opportunities and convert them into product initiatives and roadmap priorities.
- Design and implement mechanisms that improve partner onboarding, performance management, quality control, and operational efficiency.
- Establish frameworks for managing heterogeneous supply through performance measurement, quality standards, rankings, and incentive systems.
- Leverage AI-powered capabilities where relevant, while maintaining a broader focus on the overall partner and supply-side experience.
View Full Description & ApplyYou'll be redirected to the employer's site
