Team Lead, QA

New

IntradiemCustomer Service Software

This position is eligible for candidates located in the United States and United KingdomFull-TimeManager

Salary not disclosed

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Job Details

Bachelor’s degree in Computer Science, related field, or equivalent work experience.
3+ years of managing a QA team testing front-end, back-end, desktop applications.
5+ years of QA experience with a strong focus on test automation and quality engineering practices.
Knowledgeable in modern SDLC methodologies with a focus on automation and continuous delivery.
Strong understanding of API testing (REST/SOAP), SQL queries, log analysis, and performance testing.
Experience with QA and test automation tools, such as Qmetry, Jira, Confluence, JMeter, or similar.
Experience with release processes in CI/CD environments.
Excellent problem solving and analytical skills.
Ability to work independently and strong team player.

Lead a team of onsite and offshore QA Engineers to ensure delivery of high-quality, scalable software across web, API, and platform services.
Drive a modern quality engineering approach focused on early validation, strong test coverage, and automation-first practices.
Partner with Product, Engineering, and DevSecOps to ensure requirements are clearly defined, testable, and complete.
Establish and enforce quality standards across the development lifecycle.
Ensure comprehensive test coverage across functional, regression, performance, and edge-case scenarios.
Promote and expand test automation across UI, API, and system-level validation.
Use data and metrics to assess product quality, identify risks, and support release readiness decisions.
Mentor and develop QA engineers, fostering a culture of ownership and continuous learning.

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