Business Operations Assistant
New
Algeria, Angola, Benin, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Congo, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Réunion, Saint Helena, Ascension and Tristan da Cunha, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, 09:00–17:30 EST (14:00–22:30 GMT/BST or 16:00–00:30 SAST)Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- SQLData AnalysisMicrosoft Power BITableauBusiness OperationsMicrosoft ExcelData visualizationGoogle Sheets
Requirements
- Proven experience in administration, business operations, data entry, or operational support.
- Expertise in spreadsheet tools (Excel or Google Sheets) including pivot tables and data validation.
- Expert proficiency in at least one major data visualisation tool (Tableau, Power BI, or Looker Studio).
- Ability to showcase high-quality dashboards during the interview.
- Excellent written and verbal communication skills.
- Confidence working with multiple systems and software in a tech-enabled environment.
- Ability to work an afternoon/evening shift to cover EST business hours.
Responsibilities
- Collaborate on end-to-end delivery of business assignments.
- Prioritise and organise workload across multiple tasks and workstreams.
- Track progress against SLAs and KPIs using digital tools.
- Manage the lifecycle of complex, unstructured research datasets.
- Process, clean, and validate raw data using spreadsheets.
- Design, build, and maintain interactive dashboards and reports.
- Translate raw data into clear, visually compelling, and actionable insights.
- Provide updates to stakeholders on project progress and findings.
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