Enterprise Customer Account Manager
New
H
HackerRankSaaS HR Tech
Remote in San Francisco Bay Area, Los Angeles, San Diego, SeattleFull-TimeMiddle
Salary200,000 - 250,000 USD per year OTE
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- Relationship managementCustomer Success
Requirements
- 5+ years of Saas enterprise account management.
- Ability to build trust and credibility with Fortune 500 customers.
- Strong communicator and collaborator.
- Highly organized and outcome-driven.
- Deep product mastery and business impact orientation.
- Experience with HR tech or developer ecosystems preferred.
- Background in driving multi-product adoption or high-growth initiatives preferred.
Responsibilities
- Own and manage your Book of Business (BoB) driving adoption, retention, and expansion across enterprise customers.
- Develop and execute account strategies that connect customer objectives with HackerRank’s mission.
- Build trusted relationships with executive sponsors and technical leaders.
- Act as the captain for your accounts – leading internal and customer teams.
- Run proactive engagement cadences including QBRs, success check-ins, and executive reviews.
- Structure mutually beneficial commercial terms.
- Maintain accurate forecasts, health metrics, and growth pipelines.
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