Technical Product Manager, Service Management Platform
New
Source API remote eligibility restrictions: United Kingdom, United StatesFull-TimeSenior
Salary132,400 - 251,600 USD per year
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Job Details
- Experience
- 10 years
- Required Skills
- Business AnalysisProduct ManagementStakeholder managementServiceNow
Requirements
- University Degree or equivalent experience.
- Minimum 10 years prior relevant experience, including 5 years as a Technical Product Manager.
- At least 5 years of experience with ServiceNow, preferably in Service Catalog & Request Fulfillment.
- At least 5 years of experience using Product Management best practices.
- At least 5 years of experience performing business analysis.
- At least 5 years of experience working in a Scaled Agile environment.
- At least 5 years of experience with stakeholder management.
- Excellent written and verbal communication skills.
Responsibilities
- Own and articulate the product vision and strategy for ServiceNow solutions.
- Define and maintain a multi-year product roadmap aligned to enterprise priorities.
- Serve as the primary executive-facing owner for business service delivery via ServiceNow.
- Lead demand management and prioritization balancing operational needs and strategic initiatives.
- Translate product strategy into epics, features, and a prioritized product backlog.
- Perform hands-on business analysis and define functional requirements.
- Coordinate and support UAT and functional testing.
- Report regularly on outcomes, risks, and value delivered to senior leadership.
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