Senior Manager, Software Asset Management & IT Software Storefront
New
This role is available for remote work from most US locationsFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 7 years
- Required Skills
- People ManagementComplianceServiceNow
Requirements
- Bachelor’s degree in Information Technology, Business, or related field.
- 7 years of relevant work experience.
- Significant experience in Software Asset Management (SAM), IT operations, or software lifecycle management.
- Experience managing people and/or MSPs.
- Working knowledge of software licensing models and vendor compliance requirements.
- Experience with SAM and ITSM tooling (e.g., Flexera, ServiceNow, Intune).
- Understanding of enterprise software storefront operations.
- Ability to define and enforce asset-related CMDB data standards.
- Knowledge of healthcare regulatory compliance (HIPAA, ePHI) is preferred.
Responsibilities
- Lead operational execution of the Software Asset Management program in accordance with ISO 19770.
- Manage software inventory accuracy, implement and maintain an Effective License Position (ELP), and perform usage analysis using enterprise SAM tools.
- Support software renewals, true-ups, audits, and compliance activities.
- Maintain documentation and evidence for audit readiness and internal controls.
- Own the operational management of the enterprise software storefront, including approval models and fulfillment workflows.
- Partner with Endpoint/EUC teams to ensure software is deployable and automated.
- Manage and develop staff responsible for SAM operations, storefront administration, and analytics.
- Develop and maintain metrics related to license compliance, spend optimization, and storefront adoption.
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