Account Manager
New
Source API remote eligibility restrictions: United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2 – 4 years
- Required Skills
- Business DevelopmentNegotiationAccount ManagementCRMCustomer Success
Requirements
- 2–4 years of experience in account management or customer success
- Proven ability to manage multiple accounts and build long-term relationships
- Strong understanding of pharma or life sciences industry preferred
- Excellent communication, negotiation, and problem-solving skills
- Strong organization and time management abilities
- Proficiency with CRM tools and digital communication platforms
- Bachelor’s degree in business, life sciences, or related field preferred
Responsibilities
- Manage a portfolio of regional accounts
- Develop account plans and drive renewals, upsells, and cross-sells
- Serve as primary point of contact for customer communications and escalations
- Collaborate with Sales Engineers and Product teams to deliver solutions
- Monitor account health and address risks or opportunities
- Represent company at regional industry events and client workshops
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