Medical Virtual Assistant

New
W
Winning AssistantsHealthcare Administration
Philippines, 9:00 AM – 5:00 PM EDTPart-TimeMiddle
Salary5 - 6 USD per hour
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Job Details

Languages
English
Required Skills
Google Workspace

Requirements

  • Experience in healthcare administration, medical virtual assistance, or a related healthcare support role.
  • Experience handling prior authorizations, insurance verification, referrals, or medical claims.
  • Proficiency with Google Workspace and web-based applications.
  • Strong phone communication and customer service skills.
  • Understanding of HIPAA compliance and patient confidentiality.
  • Must be proficient in speaking and writing English very clearly.
  • Ability to work independently and take initiative.
  • High-speed internet (minimum 25 Mbps), noise-canceling headset, and webcam required.

Responsibilities

  • Process new client inquiries and referrals through the intake process.
  • Contact prospective clients within 24–48 hours of receiving inquiries.
  • Submit and manage Medicaid prior authorizations.
  • Follow up on denied claims and resolve billing issues.
  • Verify client insurance information and benefits.
  • Perform data entry and maintain accurate records.
  • Manage workflows and task tracking using Trello.
  • Update client information within SimplePractice EHR.
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5 - 6 USD per hour
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