Mechanical Performance Coach

New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
10+ years
Required Skills
Operations ManagementMicrosoft ExcelCRMFinancial analysis

Requirements

  • 10+ years of experience in the automotive industry, preferably in independent repair shops or aftermarket service operations.
  • Strong background in shop management, service writing, operations management, or shop ownership.
  • Proven experience in coaching, mentoring, training, or consulting small business owners or teams.
  • Strong understanding of automotive business operations, including financials, P&L, and performance metrics.
  • Excellent communication and influencing skills, with the ability to drive behavioral and operational change remotely.
  • Strong analytical and problem-solving abilities with a results-oriented mindset.
  • Experience working in structured, goal-driven environments with performance accountability.
  • Proficiency in standard business tools (e.g., Excel, Word); CRM experience is a plus.
  • Ability to build trust, challenge assumptions, and guide business owners through transformation.

Responsibilities

  • Analyze automotive shop operations, financial statements, and business practices to identify performance gaps and improvement opportunities.
  • Provide coaching, mentoring, and consulting to independent shop owners through structured programs and ongoing engagement.
  • Develop tailored business recommendations and improvement plans based on ATI best practices and industry benchmarks.
  • Guide clients through long-term transformation programs aimed at increasing profitability, efficiency, and customer satisfaction.
  • Maintain regular communication with clients via phone, email, and video conferencing to track progress and ensure accountability.
  • Monitor key performance indicators such as ROI, CSI scores, and program milestones to measure client success.
  • Participate in internal meetings, training sessions, and industry events to contribute to continuous improvement and knowledge sharing.
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