Senior Lifecycle Consultant
New
J
JenzabarHigher Education Software
United StatesFull-TimeSenior
Salary71,000 - 83,000 USD per year
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Job Details
- Experience
- 5+ years (3 years must be in Higher Ed)
- Required Skills
- Project ManagementProblem SolvingMicrosoft OfficePresentation skillsTraining
Requirements
- BS, BA Degree, or equivalent experience
- 5+ years of professional experience
- 3+ years of experience in Higher Ed
- Experience in Admissions, Financial Aid, Registration, Advising, Student Life, Business Office, or Advancement
- Experience with Jenzabar’s SONIS Student Information System
- Strong problem-solving and software troubleshooting skills
- Excellent presentation skills
- Excellent written and verbal communication skills
- Proficient with Microsoft Office Suite
- Ability to travel (~50%)
Responsibilities
- Perform customer needs assessments and solution finding sessions
- Review customer operations to find improved business process opportunities
- Design and deliver product presentations based on the customer assessment
- Consult with and train end users on optimal configuration and use of Student Information System(s)
- Document training/consulting engagements and project deliverables
- Participate at conferences, tradeshows, and other events
- Provide knowledge and training on products to peers and staff
- Perform assigned project tasks with minimal supervision
- Work with Support by taking calls in a round-robin queue
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