Patient Registration Specialist
New
F
Form HealthHealthcare Telemedicine
This is a full-time, remote opportunityFull-TimeMiddle
Salary47,840 - 52,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- At least two years
- Required Skills
- Customer serviceData entryGoogle WorkspaceSlack
Requirements
- At least two years of inbound phone experience in a fast-paced healthcare setting, patient enrollment, or high-volume customer service role.
- Proven ability to manage a high volume of tasks independently.
- Focus on efficient workflows and enrollment targets.
- Excellent verbal and written communication skills.
- Ability to convey information clearly and empathetically.
- Ability to remain calm and professional during challenging calls.
- Proficient computer skills.
- Ability to quickly adapt to evolving technologies.
- Proficiency in platforms like Slack, Google Workspace, and EMR systems.
- Empathetic and patient approach to diverse populations.
- Proactive mindset and creative problem-solving abilities.
Responsibilities
- Act as the primary point of contact for new patients via phone and email.
- Provide clear guidance and support as patients complete initial enrollment steps.
- Support patients in completing enrollment tasks within the Core platform.
- Track patient progress to reduce drop-off during the sign-up phase.
- Register and onboard a high volume of new patients by phone.
- Verify patient insurance information for program eligibility.
- Perform outreach to encourage completion of outstanding onboarding steps.
- Offer feedback to internal teams to improve operational tools.
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