Owner + Tenant Success Coordinator
P
PropertyseProperty Management
Mexico city, Mexico City, Mexico. Bogotá, Bogota, Colombia. Panama City, Panama, Panama, Monday - Friday 9a-6p ESTContractMiddle
Salary not disclosed
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Job Details
- Languages
- C1/C2 English proficiency
- Required Skills
- Data entryAsana
Requirements
- Highly organized and detail-oriented
- Strong written and verbal communication skills
- C1/C2 English proficiency
- Comfortable managing multiple onboarding timelines simultaneously
- Experience with property management systems
- Confident working directly with property owners and tenants
- Must use your own computer and have reliable internet
Responsibilities
- Manage the onboarding process immediately after a new client signs with the company
- Send, track, and collect all required onboarding documentation, including Property Management Agreements (PMAs)
- Set up owners and properties in Rentvine, ensuring accurate and complete data entry
- Coordinate bank account setup and verification for owners
- Serve as the primary point of contact for owners during the onboarding period
- Provide structured touchpoints with owners over a three to four week onboarding window
- Manage tenant onboarding for new and existing tenant-occupied properties
- Coordinate the intake and verification of tenant data and lease documentation
- Ensure proper system setup for tenant records in Rentvine
- Coordinate handoffs with internal teams (leasing, accounting, maintenance)
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