Intake Case Manager
Source API remote eligibility restrictions: GeorgiaFull-TimeMiddle
Salary61,157.5 - 82,742.5 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- At least two (2) years of related experience
- Required Skills
- Problem SolvingCustomer serviceData entry
Requirements
- High school diploma or GED.
- At least two years of related experience in healthcare administration, medical coding, billing, or customer service.
- Strong attention to detail and ability to ensure data integrity.
- Ability to engage empathetically with partners and stakeholders.
- Self-starting demeanor and problem-solving ability.
- Ability to learn and follow standard operating procedures (SOPs).
- Effective written and verbal communication skills.
- Proficiency in using innovative technology.
Responsibilities
- Make outbound calls to health care professionals (HCPs) as required.
- Enter data into supporting systems to initiate enrollment of patients.
- Review Patient Enrollment Forms for completeness and accuracy.
- Initiate patient benefits verification and resolve information gaps.
- Monitor potential delays or pending cases.
- Support new initiatives and process improvement activities.
- Adhere to government regulations and company policies.
- Maintain rapport with customers through effective communication.
View Full Description & ApplyYou'll be redirected to the employer's site
