Senior Case Management Assistant
United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- Minimum of 1 year
- Required Skills
- Customer serviceTime ManagementTeamwork
Requirements
- High School Diploma or Equivalent (GED)
- Minimum 1 year of customer service experience
- Proficiency in scheduling technology
- Ability to work independently
- Strong time management skills
- Collaborative teamwork approach
Responsibilities
- Schedule patient appointments and provide prep instructions for procedures.
- Coordinate registration, demographic, and insurance information.
- Satisfy appointment requests within provider time frames.
- Process referrals and prescriptions.
- Manage multi-channel messages related to appointments and complaints.
- Facilitate physician-to-physician or department contact.
- Coordinate Home Care, Durable Medical Equipment, and Transportation.
- Identify gaps in care and social determinants of health.
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