Employee Navigator Systems Specialist

New
N
Nava BenefitsHealth Benefits
Fully remote, US-basedContractMiddle
Salary30 - 40 USD per hour
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Job Details

Required Skills
RESTful APIsQuality Assurance

Requirements

  • Expert-level, hands-on experience configuring and managing benefit plan builds in Employee Navigator.
  • Experience managing or supporting EASE-to-EN migrations.
  • Working knowledge of 834 EDI and API carrier file feeds.
  • Prior experience in a brokerage or benefits consulting environment working with employer group clients.
  • Strong communication and organizational skills.

Responsibilities

  • Own the end-to-end build and renewal process for a dedicated book of clients in Employee Navigator.
  • Manage client transitions off EASE, including agency transfer coordination.
  • Complete formal QA checks on builds before they go live.
  • Serve as the tier-2 technical resource for the Client Success team via ticketing and Slack.
  • Set up and maintain 834 EDI and API carrier file feeds.
  • Join client calls when technical BenAdmin expertise is needed.
  • Partner with BenAdmin vendors to resolve platform limitations.
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30 - 40 USD per hour
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