Employee Navigator Systems Specialist
New
N
Nava BenefitsHealth Benefits
Fully remote, US-basedContractMiddle
Salary30 - 40 USD per hour
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Job Details
- Required Skills
- RESTful APIsQuality Assurance
Requirements
- Expert-level, hands-on experience configuring and managing benefit plan builds in Employee Navigator.
- Experience managing or supporting EASE-to-EN migrations.
- Working knowledge of 834 EDI and API carrier file feeds.
- Prior experience in a brokerage or benefits consulting environment working with employer group clients.
- Strong communication and organizational skills.
Responsibilities
- Own the end-to-end build and renewal process for a dedicated book of clients in Employee Navigator.
- Manage client transitions off EASE, including agency transfer coordination.
- Complete formal QA checks on builds before they go live.
- Serve as the tier-2 technical resource for the Client Success team via ticketing and Slack.
- Set up and maintain 834 EDI and API carrier file feeds.
- Join client calls when technical BenAdmin expertise is needed.
- Partner with BenAdmin vendors to resolve platform limitations.
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