Sr. Business Analyst

United States, EST working hoursFull-TimeSenior

Salary not disclosed

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Job Details

Minimum 5 years of experience as a Business Analyst in Agile environments with cross-functional teams
Experience in digital platforms, website enhancements, or custom builds in consulting or enterprise settings
Strong experience in requirements gathering, workshop facilitation, user story writing, and process mapping
Experience working with composable or headless CMS/DXP platforms (e.g., Sitecore, Adobe Experience Manager, Contentful, etc.)
Strong analytical, communication, and stakeholder management skills
Experience supporting QA processes, test case design, and system validation
Familiarity with digital ecosystem tools such as CRM, CDP, DAM, or custom application development is a plus
Bachelor’s degree preferred

Collaborate with business stakeholders to gather, analyze, and document requirements for digital solutions across CMS, commerce, and integrated platforms
Extract and interpret business rules from existing systems and translate them into functional requirements
Map workflows, screens, and system interactions to support solution design and business understanding
Develop product vision alignment and support roadmap and backlog prioritization with product owners
Facilitate workshops with business users, SMEs, and technical teams to define and refine requirements
Write user stories, use cases, business requirements documents, and process documentation
Serve as the primary liaison between business and technical teams, clarifying requirements and resolving gaps
Support QA activities including test case creation, test planning, execution, and UAT support
Review functional designs to ensure alignment with business needs
Contribute to training materials and support solution adoption

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