Sr. Technical Business Analyst - Federal T&E SME

New
Remote position within the United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
6+ years
Required Skills
AgileBusiness Analysis

Requirements

  • 6+ years of experience in business analysis, digital transformation, or travel systems environments (commercial or federal).
  • 5+ years of experience working with federal travel platforms such as ETS2, GovTrip, or ConcurGov.
  • Strong knowledge of Federal Travel Regulations (FTR) and government travel policy frameworks.
  • Experience supporting system migration, integration, configuration, and implementation projects.
  • Familiarity with travel booking systems, including GDS, mid-office systems, and non-GDS integrations.
  • Strong experience with requirements documentation, traceability tools, and Agile or hybrid methodologies.
  • Excellent analytical, problem-solving, and communication skills with the ability to translate technical concepts for business users.
  • Bachelor’s degree required; PMP, SAFe, CSM, or ITIL certifications preferred.

Responsibilities

  • Act as a Subject Matter Expert in Federal Travel Regulations (FTR), travel policy compliance, and federal T&E systems.
  • Support migration from legacy platforms (such as ETS2, GovTrip, or ConcurGov) to ETSNext solutions.
  • Analyze existing travel processes and map them to modern system capabilities and configurations.
  • Define business and technical requirements, ensuring traceability and alignment with federal standards.
  • Lead and support testing activities including SIT, UAT, and parallel testing for system validation.
  • Collaborate with GSA, agency stakeholders, and vendors to ensure successful integration and data migration.
  • Develop migration strategies, implementation plans, documentation, and training materials.
  • Support issue resolution, troubleshooting, and continuous improvement efforts across travel systems.
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