Support Executive

New
A
AdvantmedHealthcare
Fully remote role within the U.S., 4:00 AM – 1:00 PM PST / 5:00 AM – 2:00 PM PSTFull-TimeMiddle
Salary14 - 16 USD per hour
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Job Details

Experience
2+ years
Required Skills
Microsoft ExcelCustomer serviceData entry

Requirements

  • 2+ years of experience in administrative support, dispatching, or customer service roles
  • Proficiency in Microsoft Excel and general computer applications
  • Experience using routing/navigation tools (e.g., MapQuest, Google Maps)
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks and meet deadlines in a structured environment
  • Comfortable working early morning PST hours
  • Stable internet connection
  • Ability to work designated PST hours consistently

Responsibilities

  • Manage administrative workflows for member activities
  • Coordinate pre-visit preparation, routing, and post pre-visit documentation
  • Process and manage member letters and communication workflows
  • Manage task routing and internal queues
  • Support provider-related operations including visit coordination logistics and gift card tracking
  • Perform routing and scheduling support for onshore provider visits using mapping tools
  • Maintain accurate records, trackers, and system updates
  • Assist in payroll preparation activities
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14 - 16 USD per hour
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