Apply📍 United States
💸 40000 - 55000 USD per year
🔍 Healthcare
- Minimum of 2-3 years of experience in account management, specifically in the healthcare industry.
- Strong understanding of healthcare sector regulations.
- Excellent communication and interpersonal skills.
- Proven ability to manage and grow client relationships.
- Strong problem-solving and negotiation skills.
- Ability to work both independently and as part of a team.
- Proficiency in Microsoft Office Suite and CRM software.
- Strong organizational, time management skills and attention to detail.
- Ability to travel as needed and handle multiple tasks effectively.
- Proactive mindset with a commitment to customer service.
- Knowledge of healthcare marketing and sales strategies.
- Participate in all implementation client calls.
- Support in presenting slides from the Implementation PPT to clients.
- Help the Implementation Team on action items.
- Review Member Engagement Material and reporting requirements, providing inputs.
- Assist with process change discussions and communicate project scope.
- Attend weekly client calls and share production plans.
- Address client service questions and escalations.
- Support the complaint handling process and coordinate with Operations.
- Review Project Health and collaborate with Operations on solution presentation.
- Manage tasks for timely follow-ups with clients.
- Assist in discussions regarding client portal and invoicing.
- Participate in discussions about additional volume and prepare client-facing materials.
Project ManagementData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMicrosoft Office Suite
Posted 3 months ago
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