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Advantmed

Advantmed

A health information management company .

1001-5000 employees
Founded 2005
Electronic Health Record (EHR)
Private Company
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Electronic Health Record (EHR)HospitalHealth Care

Fully Remote

This company is fully distributed with team members working remotely. Team members are distributed across the U.S. and Canada.

Open Positions4

Puerto RicoFull-TimeHealthcare Information ManagementPosted
Bilingual Contact Center Representative – IHA Scheduling Team
  • Answer and make calls to members to book appointments for health assessments.
  • Address customer needs, complaints, and service issues effectively.
  • Respond efficiently to callers, providing solutions and ensuring a positive experience.
  • Utilize software, databases, scripts, and tools to manage customer interactions.
  • Meet or exceed call center metrics while providing consistent customer service.
  • Make recommendations for products or services that suit client needs.
  • Participate in training and professional development opportunities.
  • Attend video meetings as required and adhere to company policies.
Microsoft ExcelCustomer serviceMS Office+2 more

15 - 17 USD per hour

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Showing 1 of 4 positions

About Advantmed

Advantmed transforms healthcare by optimizing revenue and improving quality outcomes for health plans. They pioneer solutions that ensure appropriate, quality care while eliminating unnecessary costs. Their proprietary Elevate! platform offers real-time insights for risk adjustment and quality initiatives. They currently serve over 45 health plans and more than 1 million providers.

How We Work

You will find a collaborative and supportive environment at Advantmed. Teams work closely with clients, acting as an extension of their internal operations. Their leadership team brings extensive quality and risk adjustment expertise. They are telecommute-friendly, with many remote opportunities. Some roles are fully remote, including contact center and marketing positions. You must be eligible to work within the United States.

Technology at Advantmed

Advantmed builds and maintains a robust health information management platform. Their Elevate! platform offers actionable insights for clients. Engineers focus on user-friendly and flexible solutions. They integrate with over 400 vendor-neutral adapters for EMR integration. You will work with a modern tech stack, ensuring data security and system efficiency. They prioritize accuracy, efficiency, and transparency in all their solutions.

Why Join Us

  • Shape the future of healthcare through innovative information management.
  • Collaborate with seasoned healthcare veterans and a global team of over 1,800 employees.
  • Contribute to solutions that improve quality outcomes for millions of patients.
  • Work in an environment that values continuous learning and growth.
  • Engage in meaningful work with a direct impact on client success and healthcare efficiency.

Benefits & Perks

  • Comprehensive Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development opportunities
  • Work From Home options for eligible roles
  • Wellness Resources

Tech Stack

servermx