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Advantmed

Advantmed

A health information management company .

1001-5000 employees
Founded 2005
Electronic Health Record (EHR)
Private Company
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Electronic Health Record (EHR)HospitalHealth Care

Fully Remote

This company is fully distributed with team members working remotely. Team members are distributed across the U.S. and Canada.

Open Positions6

Remote, USFull-TimeHealthcarePosted
Contact Center Representative - IHA Scheduling Team
  • Handle inbound and outbound calls to book appointments for no-cost In-home Health Assessments.
  • Address customer needs, inquiries, complaints, and service issues.
  • Respond efficiently and accurately to callers using scripts and rebuttals.
  • Engage in active listening to clarify information and diffuse escalated situations.
  • Build relationships with customers and team members based on trust.
  • Utilize software, databases, and tools to meet or exceed call center metrics.
  • Participate in training and attend video meetings as required.
  • Adhere to company policies and assist with ad-hoc tasks as assigned.
Problem SolvingCustomer serviceTime Management+3 more

$15-17/hour + PTO & Health Benefits

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Showing 1 of 6 positions

About Advantmed

Advantmed transforms healthcare by optimizing revenue and improving quality outcomes for health plans. They pioneer solutions that ensure appropriate, quality care while eliminating unnecessary costs. Their proprietary Elevate! platform offers real-time insights for risk adjustment and quality initiatives. They currently serve over 45 health plans and more than 1 million providers.

How We Work

You will find a collaborative and supportive environment at Advantmed. Teams work closely with clients, acting as an extension of their internal operations. Their leadership team brings extensive quality and risk adjustment expertise. They are telecommute-friendly, with many remote opportunities. Some roles are fully remote, including contact center and marketing positions. You must be eligible to work within the United States.

Technology at Advantmed

Advantmed builds and maintains a robust health information management platform. Their Elevate! platform offers actionable insights for clients. Engineers focus on user-friendly and flexible solutions. They integrate with over 400 vendor-neutral adapters for EMR integration. You will work with a modern tech stack, ensuring data security and system efficiency. They prioritize accuracy, efficiency, and transparency in all their solutions.

Why Join Us

  • Shape the future of healthcare through innovative information management.
  • Collaborate with seasoned healthcare veterans and a global team of over 1,800 employees.
  • Contribute to solutions that improve quality outcomes for millions of patients.
  • Work in an environment that values continuous learning and growth.
  • Engage in meaningful work with a direct impact on client success and healthcare efficiency.

Benefits & Perks

  • Comprehensive Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development opportunities
  • Work From Home options for eligible roles
  • Wellness Resources

Tech Stack

servermx