Customer Service Representative and Office Administrator
New
P
PairedConstruction and Fencing
MexicoFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Communication SkillsCustomer service
Requirements
- Strong English communication skills (written and verbal)
- Open to working Saturdays
- Prior experience in customer service, office administration, or lead coordination roles
- Comfortable handling inbound leads and structured follow-up processes
- Basic understanding of sales follow-up
- Experience using CRM systems or lead tracking tools
- Highly organized and detail-oriented
- Ability to work independently in a remote environment
- Ability to learn and operate quoting or mapping tools
Responsibilities
- Respond to inbound calls, texts, emails, and online inquiries in a timely and professional manner
- Follow up consistently with new and existing leads
- Collect and input customer information into CRM systems
- Use online quoting tools to map properties and generate estimates
- Maintain and update CRM records to ensure data accuracy
- Provide general administrative support to assist day-to-day office operations
- Assist with email campaigns and customer outreach
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