Handle inbound and outbound client communications via phone, email, chat, SMS, and social media
Conduct client intake for immigration matters, gathering and documenting relevant information accurately
Triage calls, log and categorize interactions, and escalate issues when needed
Provide accurate information about services and next steps
Follow up proactively with clients and internal staff
Maintain accurate client records, intake notes, and documentation
Perform administrative, intake, or outreach tasks during low call volume
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About Blessinger Legal
Blessinger Legal champions the rights of immigrants in the United States, offering comprehensive legal services from deportation defense to family-based petitions. Founded in 2012, this dedicated law firm is committed to ensuring every client receives top-notch legal support. They navigate complex immigration matters across various courts and agencies, including Immigration Court, U.S. Citizenship and Immigration Services, and the Fourth Circuit Court of Appeals. With a focus on ethical solutions and maximizing outcomes, Blessinger Legal works tirelessly to resolve issues that arise during representation.
How We Work
Blessinger Legal values its employees and fosters an environment where concerns can be raised and addressed with supportive strategies. The firm provides training and resources, including recorded sessions, to help staff excel and grow. Communication with clients is paramount; the team strives to return all calls and emails within one business day. The team collaborates closely, with opportunities to work directly with clients and develop essential legal skills.
Why Join Us
Drive meaningful impact by supporting immigrants' rights in the United States.
Work in a supportive environment that prioritizes professional growth and ongoing training.
Engage in diverse immigration cases, from defensive to affirmative and detainee matters.
Collaborate with experienced legal professionals, including attorneys with extensive litigation backgrounds.
Contribute to a firm that is committed to ethical representation and maximizing positive outcomes for clients.