Technical Writer / Business Analyst
New
V
VetsEZFederal Healthcare Technology
The candidate must reside within the continental US.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of 5 years
- Required Skills
- AgileBusiness AnalysisJiraConfluence
Requirements
- Bachelor’s degree in Business, Communications, Information Systems, Technical Writing, or a related field, or equivalent professional experience.
- Minimum of 5 years of experience in technical writing, business analysis, requirements gathering, or related roles supporting technology projects.
- Strong experience creating documentation for software delivery, APIs, integrations, operational procedures, and technical workflows.
- Experience facilitating requirements gathering sessions and translating discussions into structured documentation and delivery artifacts.
- Familiarity with Agile methodologies, backlog management, and collaboration tools such as Jira and Confluence.
- Strong written communication skills with the ability to tailor content for technical, business, and executive audiences.
- Ability to manage multiple documentation streams and stakeholder priorities simultaneously.
- Strong organizational skills with exceptional attention to detail and accuracy.
- Strong collaboration and communication skills in cross-functional environments.
- Ability to work independently in a remote team setting.
- Strong analytical and problem-solving abilities.
- Adaptability and ability to manage changing priorities in a fast-paced environment.
Responsibilities
- Gather, analyze, and document business, technical, and operational requirements from stakeholders and delivery teams.
- Produce clear and accurate documentation including user stories, process flows, SOPs, interface descriptions, release documentation, and training materials.
- Facilitate workshops, stakeholder meetings, interviews, and review sessions to capture and clarify business requirements.
- Support backlog creation and refinement by translating stakeholder input into features, user stories, and acceptance criteria.
- Create and maintain documentation for workflows, system behavior, data exchange processes, and operational procedures.
- Support traceability, version control, and change tracking of documentation and requirements artifacts.
- Collaborate with engineering, QA, product, and government teams to ensure alignment on project scope and deliverables.
- Assist with stakeholder communications, reporting materials, and process improvement initiatives.
- Review documentation for consistency, usability, quality, and compliance with project standards.
- Assist with ad hoc tasks and emerging challenges as required to support the team's goals and organizational priorities.
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